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1. Introduction

iMarkit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online marketplace platform.

Your Privacy Matters

We are committed to transparency and protecting your personal information. This policy describes our practices and your rights regarding your data.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

  • Account Information: Name, email address, phone number, profile picture
  • Profile Information: Bio, location, website, preferences
  • Transaction Information: Purchase history, payment details, shipping addresses
  • Communication: Messages, reviews, feedback

2.2 Automatically Collected Information

When you use our Platform, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, search queries
  • Location Data: General location based on IP address
  • Cookies and Tracking: Session data, preferences, analytics

2.3 Third-Party Information

We may receive information from:

  • Social media platforms (if you connect accounts)
  • Payment processors
  • Analytics services
  • Other users (reviews, ratings)

3. How We Use Your Information

3.1 Platform Operations

  • Create and manage your account
  • Process transactions and payments
  • Facilitate communication between users
  • Provide customer support
  • Send important notifications

3.2 Service Improvement

  • Analyze usage patterns and trends
  • Develop new features and services
  • Improve user experience
  • Conduct research and analytics

3.3 Marketing and Communications

  • Send promotional offers (with consent)
  • Personalize content and recommendations
  • Conduct surveys and feedback collection

3.4 Legal and Security

  • Comply with legal obligations
  • Prevent fraud and abuse
  • Enforce our terms and policies
  • Protect user safety and security

4. Information Sharing and Disclosure

4.1 With Other Users

We share limited information with other users:

  • Profile information (name, avatar, location)
  • Product listings and reviews
  • Public ratings and feedback

4.2 With Service Providers

We work with trusted third-party services:

  • Payment processors for transactions
  • Cloud hosting and storage providers
  • Analytics and marketing services
  • Customer support platforms

4.3 Legal Requirements

We may disclose information when required by law:

  • To comply with legal processes
  • To protect our rights and safety
  • To prevent fraud or abuse
  • To respond to government requests

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information
  • Regular Audits: Security assessments and monitoring
  • Incident Response: Procedures for security incidents

Security Best Practices

While we protect your data, you should also:

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Keep your devices secure
  • Be cautious of phishing attempts

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Delete your account
  • Export your data
  • Object to processing

7.2 Communication Preferences

You can control:

  • Email notifications and marketing
  • Push notifications
  • SMS communications
  • Newsletter subscriptions

7.3 Cookie Preferences

You can manage cookies through your browser settings or our cookie consent tool.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.

10. Third-Party Links and Services

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our Platform
  • Sending email notifications
  • Displaying prominent notices

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Questions?

Email: privacy@imarkit.net

Phone: +232 XXX XXX XXX

Address: iMarkit Headquarters, Sierra Leone, West Africa

Response Time: Within 48 hours